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What Our Clients Are Saying |
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"The
course you presented taught me how explicit empathy with
patients can have a very positive impact on how they feel
about you, and your concern for them. As a result of your
workshop, I have learned to be more aware of my own expression
of empathy. I now not only express empathy with body language,
but communicate it directly to the patient through my
words."
E. Albert Reece, M.D.
Former Director, Division of Maternal-Fetal Medicine
Temple University School of Medicine
Department of Obstetrics, Gynecology and Reproductive
Services
"I personally found that the workshop
raised key issues regarding physician-patient communication
and forced an examination of how I personally do things.
One of the lessons that I found particularly useful in
my own practice - and something that I am encouraging
my residents to do - is to ask the patient for their self-diagnosis.
I have found that when I am able to discover the patient's
main fear, it is easier to direct my discussion and provide
education in a manner that will satisfy the patient."
Robert M. McNamara, FAAEM
Professor and Chief
Temple University Hospital
Division of Emergency Medicine
"Your course
helped me develop my comfort level in communicating effectively
with patients about issues of concern to them and to me.
I felt comfort with the direct approach, emphasizing honesty
and empathy in the physician-patient communication. I
can recommend this to my healthcare colleagues as an effective
communication link with patients and their families.
William E. Staas, Jr., M.D.
Medical Director
Magee Rehabilitation Hospital |
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